"Vice President "
06/03/11
Dave Spencer
General Manager
Subaru of Santa Cruz
Dear Dave:
As a long-time Santa Cruz County resident and truly satisfied customer, I wanted to send you this message to convey my appreciation for all of the excellent service and support you and your stellar team has provided Yamamoto USA and me.
Over the past 12 months I have purchased 02 cars and leased another and could not be more satisfied with the cars themselves, the professional and conscientious way in which you made our decisions easy and then to top it off your Service Center is truly world-class.
Special kudos to Evan Schmitt of your Internet Sales Division ? he does an excellent job.
In this day and age where in many cases real customer support is only a said in ads or posted on a website, with Subaru of Santa Cruz that is truly the case.
Thanks again for running Subaru of Santa Cruz like the way businesses really should be run.
Sincerely Yours,
Carl Olin, Yamamoto USA
Vice President
2025 Gateway Place, Suite 220
San Jose, CA 95110
408-387-5276
www.yusa.com
Mr. Carl Olin ,Yamamoto USA